Welcome to Vancouver Division’s resources for patients – access information to support your care.
NOTE for patients who received a retirement notification letter from their family physician in the mail – If you registered to have help finding a new primary care provider due to your physician’s retirement and are following-up on the status of that registration, please fill out this Patient Request Form. You will hear from the Division in 5-7 business days.
For patients, whose physician has retired and did not work with the Vancouver Division or who are simply looking for a primary care provider, please refer to the resources below. The Division does not hold a list of publicly accepting family physicians and nurse practitioners and is unable to manage the public demand of attachment.
The Division does not hold a list of publicly accepting family physicians and nurse practitioners and is unable to manage the public demand of attachment.
Our recommended approach to finding care:
Your primary care provider (also known as your family doctor or nurse practitioner) is the first medical professional you should see when you have a health concern.
Research has shown that people who get regular care from a primary care provider receive more preventative care, are more likely to be accurately diagnosed, and are generally healthier. (Starfield and Mackinko, 2005).
Your primary care provider is your advocate in the British Columbia healthcare system and will help you navigate through it.
Your relationship with your primary care provider takes time to develop and requires ongoing communication.
Click here for a printable version of this checklist.
Home and Community Care Resources
Mental Health
Substance Use
Provincial Telephone Service: 1-888-COVID19 (1-888-268-4319) or via text message at 1-888-268-4319. Available 7:30 am – 8:00 pm, in over 110 languages. For non-medical information about COVID-19.
COVID-19 Vaccine – Answers for Patients – Doctors of BC
Know the Facts about Coronavirus (COVID-19) – Public Health Agency of Canada
BC Centre for Disease Control: Public Site
Translated Handouts and Videos about COVID-19 – BCCDC
COVID-19 Update and Resources for the Public – VCH
Public Exposures of COVID-19 – VCH webpage
* Public Exposures for Travel, Places and Public Events – BCCDC
Getting a COVID-19 Vaccine – BCCDC website provides information on how to register and what to expect when you get vaccinated for COVID-19
COVID-19 Vaccination at a Glance – BCCDC patient online resource – A Who, What, When, Where, Why overview
COVID-19 Vaccines – HealthLinkBC’s online resource for patients
Vaccine Confidence Info Sheets and Q&A – Vancouver Coastal Health
COVID-19 Vaccines: 8 Myths and Facts – Doctors of BC
How the COVID-19 Vaccines Work and What they Protect Against – Doctors of BC
COVID-19 Vaccine Frequently Asked Questions – Immunize BC online resource
COVID-19 Vaccine Considerations – BCCDC online resource for patients with allergies, who are pregnant or breastfeeding, or who have specific health conditions including those considered clinically extremely vulnerable
Vaccines for People who are Clinically Extremely Vulnerable – BC Government patient online resource, including a list of eligible conditions
Vaccine Information for People who are Clinically Extremely Vulnerable – Doctors of BC online resource with Q&A and resource links
COVID-19 Vaccine After Care Sheet – Patient handout created by BCCDC and the Ministry of Health on what to expect on the days following vaccination
DocTalks Podcast: Vaccine Hesitancy – Talking to patients about the COVID-19 vaccine – Doctors of BC
COVID-19 Test Wait Times – for walk-in and drive-through assesment sites.
* Testing Centre Location Tracker
Self-Assessment Tool and COVID-19 Support App
Testing, Self-isolating and Monitoring for Symptoms of COVID-19 – BCCDC
How to Self-Monitor | How to Self-Isolate – VCH
Guide for Caregivers and Household Members of those with COVID-19 – VCH
Zoom Support Desk for Virtual Care Patients – 1-844-442-4433, Monday to Friday, 7:00 am- 5:00 pm. Questions, contact virtualhealth@vch.ca.
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