Versa Health Medical is a collegial group of physicians and MOAs seeking a motivated and enthusiastic MOA and an Clinic Manger to join our team. We pride ourselves on being collaborative, team-oriented, and supportive, with a strong focus on creating a positive and respectful work environment. We are looking for someone who is organized, dependable, and keen to contribute to a dynamic, growing practice. The ideal candidate will be a team player who enjoys working collaboratively, takes initiative, and is eager to become a valued member of our practice.

Responsibilities of the role

• Answer Telephone
• Data entry tasks
• Educate patients about clinic policies
• EMR task management
• Ensuring daily paperwork complete
• Escort patient to exam room
• File & update medical charts
• Patient appointment Scheduling and maintenance
• Process and follow up on Referrals
• Restock supplies in patient rooms
• Send/Respond to office mail and emails
• Setup/clean patient rooms
• Work in reception (greet patients)
• Collect and prepare laboratory specimens
• Manage patient complaints
• Measure and record health data and vital signs
• Monitor and log inventory and supplies
• Order Inventory and supplies
• Prepare patient for examination
• Resolve issue with Referral process
• Set up for clinical procedures (Papa, Immunization, etc)
• Step in to support other function needed
• Create provider schedule and daysheets
• Create staff schedules
• Help assign tasks
• Help develop processes
• Review/submit private and MSP refusals and rejections
• Submit MSP, ICBC & WCB billing claims
• Support Training of new staff and providers
• Coordinate provider/locum/staff recruitment and onboarding
• Develop resources and new operational procedures
• Maintain and update manuals and templates
• Maintaining employee HR files
• Manage accounts payable and process payroll
• Manage personnel benefits and files
• Manage staff activity and HR issues
• Oversee and approve staff hours and vacation schedules
• Oversee MSP billings submission
• Perform bookkeeping activities
• Performance reviews of staff
• Procurement and vendor management
• Provide Insight on HR, finance, or other administrative matters
• Reconciles accounts (Visa, bank account, etc.)
• Work with providers to smooth administrative barriers

Position Requirements

• Previous experience in a family practice or primary care clinic is required.
• Knowledge of LFP billing (or past experience with LFP billing
• Knowledge of MSP billing ( or past experience with MSP billing)
• Proficient computer skills and ability to troubleshoot minor IT problems
• Canadian citizenship
• Availability to work Monday to Friday 8:30-4:30