Environmental Sustainability
As interest in this emerging focus area grows within the primary care community, clinics launched innovative projects aimed at reducing their environmental impacts and enhancing education for both staff and patients.
Popular Projects
- Installing energy efficient lighting systems
- Installing water conservation measures
- Creating sustainability related clinic policies
- Actioning greener prescribing practices
Clinic Accessibility/JEDI (Justice, Equality, Diversity and Inclusion)
Clinics undertook a wide array of projects to improve accessibility for patients seeking care in their clinics or to develop staff knowledge and skills in these areas.
Popular Projects
- Installing automatic door opening systems
- Translating patient facing material into priority population languages (eg Mandarin)
- Delivering cultural safety workshops for staff
Clinic Workflow Improvements
As in previous years, this was the most popular focus area with many clinics choosing to tackle some aspects of their workflow to improve efficiencies, streamline interactions with patients, and train staff on clinic procedures.
Popular Projects
- Creating or updating clinic manuals, policies, and procedures
- Digitizing paper files
- Improving patient booking systems
Pick Your Own Project
Clinics also had the choice to take on projects that met the unique or pressing needs of their clinic outside of the three main program focus areas.
Popular Projects
- CPR training
- Creating and updating emergency protocols
