KitsbeachMD is a brand-new Family Medicine and Walk-In Clinic opening in the heart of Kitsilano, Vancouver, on November 15, 2026. We are seeking a highly organized, compassionate, and detail-oriented Medical Office Assistant (MOA) to join our growing team. As an MOA, you will play an essential role in creating a welcoming, professional, and patient-centered environment while supporting our physicians with daily clinic operations. The ideal candidate will have excellent communication and multitasking skills, a positive attitude, and a passion for delivering exceptional patient care. Hours of operation Mon - Thurs Evening 5pm - 9pm; Fri - Sun 9am - 5pm

Responsibilities of the Role:

• Answer Telephone
• Data entry tasks
• EMR task management
• Ensuring daily paperwork complete
• Escort patient to exam room
• File & update medical charts
• Notify patients of lab result availability
• Other related duties as required
• Patient appointment Scheduling and maintenance
• Process and follow up on Referrals
• Restock supplies in patient rooms
• Send/Respond to office mail and emails
• Setup/clean patient rooms
• Telephone prescriptions to a pharmacy
• Work in reception (greet patients)
• Order Inventory and supplies
• Measure and record health data and vital signs
• Prepare patient for examination
• Set up for clinical procedures (Pap, Immunization, etc)
• Step in to support other function needed
• Submit MSP, ICBC & WCB billing claims

Position Requirements:

• Experience with Oscar EMR
• Knowledge of MSP billing (or past experience with MSP billing)
• Customer service focus and strong people skills
• Proficient computer skills and ability to troubleshoot minor IT problems
• Good organizational and time management skills

Benefits:

Hybrid role with flexible schedule