The Opioid Treatment Access Line makes it faster and easier to access life-saving medication that prevents withdrawal symptoms and reduces the risk of overdose, and to get connected to support that same day.

Get help to prevent withdrawal symptoms. Start your new path today. It’s free and confidential.

1-833-804-8111

Open every day from 9 am to 4 pm across BC. 
 

About the treatment

Opioid addiction is a chronic medical condition that makes it hard to stop using, but there are treatments that can help.

Opioid agonist treatment uses medications (Methadone, Suboxone or Kadian) prescribed by a trained doctor or nurse that act slowly in the body to:

• prevent withdrawal symptoms
• reduce the risk of overdose

This medication can help stabilize your health and life. It has been shown to help people stay in treatment and away from toxic opioid use.

It is the recommended first-line treatment for people with opioid use disorder.

How the access line works

When people decide to reach out for help, they need access to care and support quickly. That’s what the Opioid Treatment Access Line does.

• Call 1-833-804-8111 toll-free from anywhere in BC to:
  • Speak with a healthcare worker, including doctors and nurses, who can prescribe an opioid treatment medication over the phone that same day
  • Get connected to other supports in your community
• Fill your prescription at a pharmacy
  • It’s free. Costs are covered under BC PharmaCare if you’re enrolled in the Medical Services Plan (MSP) and have a Personal Health Number
  • If you’re not enrolled in MSP, a pharmacist can help
• Afterwards the health team will follow up to make sure you’re getting the care you need

Other treatments and supports

We know there’s no one-size-fits-all approach to treating addiction. Every person’s path is different, and the journey is not always straightforward.

There are treatment and recovery services across BC that make it faster and easier for people to find the options that work best for them.

• Learn more about treatment and recovery services in BC
• Call 811 to find a service near you (24/7)
• Speak with your health care provider or addiction specialist