Sina Medical Clinic in Yaletown is seeking an additional full-time Medical Office Assistant to join their team. The clinic is composed of medical doctors (family physicians), specialists (pediatrician and dermatologists), registered nurse, and pharmacist.

Responsibilities of the Role:

• Answer Telephone
• Data entry tasks
• Educate patients about clinic policies
• EMR task management
• Ensuring daily paperwork complete
• Escort patient to exam room
• File & update medical charts
• Notify patients of availability of lab results
• Other related duties as required
• Patient appointment Scheduling and maintenance
• Process and follow up on Referrals
• Restock supplies in patient rooms
• Send/Respond to office mail and emails
• Setup/clean patient rooms
• Work in reception (greet patients)
• Collect and prepare laboratory specimens
• Measure and record health data and vital signs
• Monitor and log inventory and supplies
• Prepare patient for examination
• Set up for clinical procedures (Papa, Immunization, etc)
• Step in to support other function needed
• Carry our patient history interviews
• Support Training of new staff and providers
• Maintain and update manuals and templates
• Coordinate provider/locum/staff recruitment and onboarding
• Develop resources and new operational procedures
• Maintain and update manuals and templates
• Maintaining employee HR files
• Manage accounts payable and process payroll
• Manage personnel benefits and files
• Manage staff activity and HR issues
• Oversee and approve staff hours and vacation schedules.
• Oversee MSP billings submission
• Perform bookkeeping activities
• Performance reviews of staff
• Procurement and vendor management
• Provide Insight on HR, finance, or other administrative matters
• Reconciles accounts (Visa, bank account, etc.)
• Work with providers to smooth administrative barriers
• Other clinic tasks including website updates, and IT management

Position Requirements:

• Experience in a family practice setting
• Customer service focus and strong people skills
• Experiences with Oscar Pro EMR
• Good organizational and time management skills
• MOA certification holder