Clinic Business Solutions
About us:
The Clinic Business Solutions (CBS) team was created to fill the gap between member-facing VDoFP programs and network facing PCN programs. The CBS team operates in the in between zone offering behind the scenes support to internal division teams as well as external support to clinic leaders and stakeholders. Currently, the CBS team works to meet the three deliverables listed below:
- Internally, the CBS team works to enhance strategic and operational capacity of VDoFP’s internal teams.
- Externally, the CBS team works to empower clinic leaders to make informed business and financial decisions regarding clinic ownership.
- On a network level, the CBS team works to move clinics towards the optimal Patient Medical Homes (PMH) model through its services and programing. More information on PMHs can be found on the Family Practice Services Committee site here.
To learn more about what our team does contact us at cbs@vancouverdivision.com.
Clinic Business Tools
Clinic Business Tools
This tool helps to evaluate the feasibility of adding a Registered Nurse or Licensed Practical Nurse into family practice.
This tool helps to understand fee structures for healthcare providers and clinics embarking on a professional partnership.
This tool assists providers and clinics to make informed decisions regarding their Electronic Medical Records (EMR) system.
This tool helps users understand the key financial drivers of their clinic.
This tool helps to assess clinic space usage and identify opportunities for improvement.
This tool supports clinic leads determine what admin staff they need in their clinic, as well as competitive wages.
Legal & Contract Supports
Supporting Resources: Legal & Contract Supports
Legal contract templates serving clinic owners for new and existing clinic employees such as MOAs, and office managers.
Legal contract templates serving clinic owners for physician associates and locums.
An advisory guide to help inform clinics and clinic owners on the various acceptable paths towards patient record stewardship
MOA Program
The Vancouver Division previously facilitated Medical Office Assistant (MOA) recruitment through an MOA repository program. This program is no longer operational.
Our MOA Program direction now focuses on retention and facilitating a space where physicians can conduct their own recruitment via more effective solutions.
Our MOA program is currently in development, however, here are some things you can expect to see in this space:
- Streamlined MOA Job Posting Mechanism
- MOA Education
- MOA Retention & Information Guidebook
Supporting Resources: MOA Program
This form is intended for use by clinics and family physicians who are seeking to recruit clinic staff.
Current CBS Initiatives
The Clinic Business Solutions (CBS) team is actively engaged in a number of short-term engagement projects centred around topics such as:
- business and HR in clinics,
- workflow optimization,
- clinic staff hiring and retention best-practices,
- allied health integration into practice,
- and much more.
Learn more about our latest program: New-to-Practice and Resident Engagement Project.
