We are seeking 1 permanent full-time MOA, who will report to the UPCC Operations Manager.

The REACH UPCC will provide triage and delivery of urgent primary care services to any patient who presents themselves during the hours of operation. This program provides urgent primary care to any individual who need it 8am-10pm Monday to Saturday and 9am-5pm on Sundays regardless of whether they are attached to another primary care provider for longitudinal care. While the emphasis is on urgent primary care, REACH UPCC strengthens our existing commitment to the social determinants of health as a foundation for patient care. We are also developing ways of connecting patients to care in the evolving Primary Care Network surrounding the REACH UPCC so that it functions as a hub and integrator in the network.

The following skills are required for this position:

• Able to collaborate effectively with colleagues and doctors
• Customer service focus and strong people skills
• Good organizational and time management skills
• Proficient computer skills and ability to troubleshoot minor IT problems
• Proficient in English (both verbal and written)

Key assets for this position:

• Experience in a Family Practice office
• Past EMR experience
• Knowledge of MSP billing
• Past Experience with MSP billing
• Proficiency in Spanish, Arabic, or Vietnamese