Dunmed Clinic is seeking a full-time Junior MOA.

This MOA will be responsible for the following:

• Guest Relations: Greet and assist patients, ensuring a welcoming and professional environment.
• Front Desk Operations: Answer and manage phone calls, emails, faxes, and text messages promptly and professionally.
• Reception Area Maintenance: Keep the front desk and waiting areas clean, organized, and inviting.
• Basic Cleaning Duties: Perform routine cleaning tasks to maintain a hygienic workspace.

The following skills are required for this position:

• Customer service focus and strong people skills
• Good organizational and time management skills
• Proficient computer skills and ability to troubleshoot minor IT problems
• Proficient in English (both verbal and written)

Key assets for this position include:

• Past EMR experience
• Experience in a Family Practice office
• Knowledge of MSP billing