Introduction
The Vancouver Division of Family Practice and Vancouver Coastal Health (VCH) is once again working with MTS Logistics to provide influenza vaccines to eligible clinics, including start-up doses.
This Division-funded assistance, for Vancouver primary care clinics allows for the safe, timely and free transportation of immunizations from the VCH depot to your clinic.
Vancouver clinics play an important role in immunization across the city. Each year, clinics can choose to participate in the provincial influenza vaccination campaigns. Participation is as easy as indicating to VCH whether your clinic wishes to obtain influenza vaccine for your patients.
Extended Information
Influenza Vaccines
In early October, VCH will call all eligible clinics about initial influenza vaccine allocations and delivery dates.
When contacted, you will be asked to choose one of the following options:
- Complimentary delivery by MTS Logistics
- A representative from your clinic will pick up directly from your local Community Health Centre (CHC)
If you choose delivery, VCH will forward your request to MTS Logistics. Vaccine deliveries will be scheduled on October 7 and 14.
If you miss VCH's call:
- VCH will leave a voicemail message with a contact number.
- Please return the call promptly.
If VCH is unable to connect with you:
- Your initial vaccine allocation will be available to your local CHC the week of October 19.
- Contact your local CHC to arrange for complimentary MTS delivery - or - toconfirm that a representative from your clinic will be picking it up directly.
If you are a new clinic in Vancouver, please contact your local CHC to register.
Important Dates
- Oct. 7 and 14: Initial influenza vaccine deliveries to eligible Vancouver clinics.
- Oct 19: If VCH is unable to connect with you in early October, your initial vaccine allocation will be available at your local CHC the week of October 19. Contact your local CHC to arrange for complimentary MTS delivery - or - to confirm that a representative from your clinic will be picking it up directly.
For further information, please see the FAQs below or email projects@vancouverdivision.com Please return to this page for regular updates.
(Last updated September 29, 2026).
Influenza Vaccine Frequently Asked Questions
The provincial influenza vaccine campaign normally kicks off in October. Influenza vaccines will be offered to BC residents at community public health clinics, pharmacies, as well as physician and nurse practitioner offices.
Yes. The Influenza vaccine is recommended and provided free for all BC residents ≥ 6 months of age. In particular, the influenza vaccine should be offered to individuals at high risk of influenza complications (children 6-59 months, seniors, pregnant women, people 5-64 years with underlying chronic health conditions), those in contact with people at high risk including visitors to health care facilities, people who provide essential community service providers, and anyone else who wishes to reduce their risk of influenza.
There will be enough supply in BC for all residents who want to be immunized. Similar to last year, participating offices will receive a start-up supply. As VCH expects several vaccine deliveries, clinics will be able to re-order modest amounts.
Yes. The Vancouver Division has once again partnered with MTS Logistics to offer eligible primary care clinics FREE vaccination delivery direct to clinic during the 2026/27 influenza season. This Division-funded support allows delivery of vaccinations in a safe and timely manner from your designated CHC vaccination depot directly to your clinic.
Eligible clinics can have their initial allocation and re-orders delivered by MTS.
If your clinic is ineligible to receive complimentary vaccine delivery through the Vancouver Division, Influenza vaccines can be ordered and picked up directly from your local CHC free of charge – or you can set up an account with MTS to facilitate vaccine deliveries to your clinic. Your local CHC will be able to assist with your order, while MTS Logistics can provide with paid delivery.
More Details
In late September and early October 2026 your clinic will be contacted by VCH to arrange delivery of your clinic's initial allocations and a delivery date. When contacted, you will be asked to choose one of the following options:
- Complimentary delivery by MTS Logistics
- A representative from your clinic will pick up directly from your local Community Health Centre (CHC)
If you choose delivery, VCH will forward your request to MTS Logistics. Vaccine deliveries will be scheduled on October 7 and 14.
If you miss VCH's call:
- VCH will leave a voicemail message with a contact number.
- Please return the call promptly.
If VCH is unable to connect with you, your initial allocations will be available at your local CHC the week of Oct. 19, 2026. Please contact your local CHC to arrange for complimentary MTS delivery - or - to confirm that a representative from your clinic will be picking it up directly.
If you are a new clinic in Vancouver, please contact your local CHC to register. To determine which CHC to contact you can find a list of CHC's here.
This information will be passed on to MTS. During the week of October 7th, MTS will begin delivery.
Please advise VCH when they call your clinic in late September / early October that this is your preference. They will tell you which date you can pick up at your local CHC (October 7th or 14th).
VCH allows anyone associated with the clinic to pick up vaccine. It does NOT have to be a physician. Everyone is expected to transport the vaccine in a way that supports the cold chain.
This is unchanged from prior years. Best practice requires a cooler, cold water blankets and ice packs. Keep in mind that pre-filled syringe format products require much more space than multidose vials for transport & storage. Learn more about VCH guidelines
Quarantine and label vaccines inside the fridge and do not administer until further instruction from your local VCH public health unit. Once quarantined, please contact your local VCH public health unit and ask to speak with the Biological Product Consultant for determination on the product viability.
Vaccines available this year include FLUZONE Trivalent, FLUVIRAL Trivalent, FLUMIST and FLUAD. You will likely be offered some of each product. Flumist is a popular product and is available in limited quantities this season. The health authority will make every effort to allocate it to locations where eligible individuals can access it.
The supply chain for influenza vaccines involves manufacturing and then transport between several organizations. Influenza vaccine is delivered from the different manufacturers on different dates to the BCCDC (the provincial depot), and from there it is distributed to the Health Authorities.
VCH distributes all of the vaccine it receives as quickly as it can once it is received centrally from the BCCDC.
We recommend that you schedule your high-volume clinics based on vaccine distributed to your office in early October. You may be able to book additional high-volume clinics in late October; please wait for supply updates and let us know how much vaccine you may need for those late clinics (based on appointment bookings). Please email projects@vancouverdivision.com
Additionally, the Division is delighted to announce that UBC medical student volunteers are available to assist your clinic in administering influenza vaccines! In turn, clinics can provide students with a great practical experience.
Yes. You only need to request the amount of vaccine that you realistically expect to use this year. Vaccine not used in your office is not available to other locations. We appreciate you taking a realistic assessment of vaccine utilization in your office and supporting placement of orders accordingly.
VCH Public Health and the National Advisory Committee on Immunization (NACI) still recommend a 15-minute post-injection observation period.
A shorter observation period between 5-15 minutes may be considered if the conditions below are met:
- Client has received influenza vaccine before and did not have a severe reaction;
- No history of immediate post-vaccination reactions following any vaccines (e.g. syncope);
- There’s another adult who can monitor the vaccine recipient for 15 minutes;
- The vaccine recipient is not operating a motorized or another wheeled transportation device for a min of 15 minutes (so they can wait in the parking lot for the total 15 minutes);
- The vaccine recipient/responsible adult knows when to seek post vaccination advice/medical assistance;
- The client agrees to wait in the post-vaccination waiting area for the reduced observation period.
As in prior years, the recommendation is to not defer and use the best option you have on hand to vaccinate patients rather than waiting until other types are available.
Influenza vaccines arrive in varying volumes through staggered shipments throughout the season. The health authority strives to allocate supplies proportionally, based on usage from previous years.
This process remains the same as prior years. You can email (preferred) or fax your local CHC that normally supplies your biologicals. The CHC will contact your clinic by email once the order is filled. VCH is targeting to have your order ready for pickup within 1-2 business days. If you want your re-orders delivered via MTS courier, please cc: vaccine@mtslogistics.com.
Community public health and pharmacy clinics will be using Immunize BC for appointment booking as per the previous season: https://immunizebc.ca/finder#8/49.246/-123.116
Yes. According to VCH, BCCH will operate its immunization clinic.
Yes, as in previous years, unused or expired vaccines will need to be returned to VCH. In the spring, eligible clinics can request complimentary pick up of unused or expired vaccines. You will receive email communication about this year’s returns program.
Family physicians are not required to report influenza vaccine administered in their offices to local public health or provincial immunization registry. It is a best practice recommendation for them to provide a copy of the immunization record to their patient.
Should practices wish to report immunizations to the provincial immunization registry, there are many ways to make this happen:
- Electronically via eForms: For access and login, please email: eFormsEnrolment@phsa.ca.
- Electronically via ImmsBC systems: For access, please email: BCVax-Support@gov.bc.ca
Patients can also submit their immunization records to the Provincial Immunization Registry for upload. Once the records have been entered, it can be viewed on Health Gateway.
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