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Patient Medical Homes (PMH)

What is a PMH?

The Patient Medical Homes (PMH) model describes how a medical practice can be optimally designed to meet the needs of the patients, the providers, and the community. Implementing the optimal design in a practice setting provides access to quality primary care. How the attributes are achieved is likely to vary in interpretation throughout the province reflecting the diversity of communities and practices.

The good news is that the vast majority of practices in BC are PMHs of some form. We believe that by supporting practices and providers to explore and develop the PMH attributes we will improve access to quality primary care, and by extension, enhance patient and provider experience of the system.

The attributes of PMHs fall into three broad areas:

  1. Service Attributes (practice/clinician level)
  2. Relational Enablers of Care (networks of practices and team-based care)
  3. Structural Enablers of Care


More information on the attributes, including definitions and a diagram of the three areas can be found in this downloadable guide produced by Family Practice Services Committee (FPSC).

Primary Medical Homes

Clinic Business Solutions (CBS) Team

The Vancouver Division created the Clinic Business Solutions (CBS) team to develop and foster the PMH model in community clinics. The CBS team works in support of Community Network Managers (CNMs) and other Vancouver Division teams to offer support through Clinic Business Tools, Legal & Contract Supports, and the Medical Office Administrator (MOA) Program.

Find out more about your CBS Team and view the tools and supports below.

Clinic Business Tools

Supporting Resources: Clinic Business Tools

Safe Clinic Environment Poster

Printable poster reminding patients to be respectful to staff.

Patient Panel Calculator

This tool serves physicians in all stages of their career to determine the ideal and balanced patient panel size.

RN/LPN Business Case

This model aims to help weigh the business opportunity of integrating an RN or LPN into a family practice.

MOA Role & Task Analysis

For physicians and clinics considering hiring new staff, to determine appropriate and competitive wages.

EMR Comparison Tool

Supporting provider and clinic decisions related to implementing or switching their Electronic Medical Records (EMR) system.

Clinic Financial Driver Overview

This model aims to facilitate financially informed and cognizant decision making.

Capacity Potential Analysis Tool

This model aims to help analyze a clinic’s current utilization of their space.

Associate Fee Structure

This model helps providers and clinics, exploring a professional relationship, in identifying a suitable fee structure.

Legal & Contract Supports

Supporting Resources: Legal & Contract Supports

Existing and New Employee Contract Templates

Legal contract templates serving clinic owners for new and existing clinic employees such as MOAs, and office managers.

Associate and Locum Contract Templates

Legal contract templates serving clinic owners for physician associates and locums.

Patient Record Stewardship Legal Advisory Guide

An advisory guide to help inform clinics and clinic owners on the various acceptable paths towards patient record stewardship

MOA Program

The Vancouver Division previously facilitated Medical Office Assistant (MOA) recruitment through an MOA repository program. This program is no longer operational. 

Our MOA Program direction now focuses on retention and facilitating a space where physicians can conduct their own recruitment via more effective solutions.

Our MOA program is currently in development, however, here are some things you can expect to see in this space:

  • Streamlined MOA Job Posting Mechanism
  • MOA Education
  • MOA Retention & Information Guidebook
Supporting Resources: MOA Program

Medical Office Assistant (MOA) Job Posting Form

This form is intended for use by clinics and family physicians who are seeking to recruit clinic staff.

Current CBS Initiatives

The Clinic Business Solutions (CBS) team is actively engaged in a number of short-term engagement projects centred around topics such as:

  • business and HR in clinics,
  • workflow optimization,
  • clinic staff hiring and retention best-practices,
  • allied health integration into practice,
  • and much more. 

 

Learn more about our latest program: New-to-Practice and Resident Engagement Project.

Your CBS Team

Makenzie English

Makenzie English

Program Coordinator
Elle Amin

Elle Amin

Business Solutions Analyst
Rose Gidzinski

Rose Gidzinski

DIrector

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202 – 777 West Broadway, Vancouver, BC V5Z 4J7

Main Office: 604-569-2010

Fax: 604-321-5878

 

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Copyright © Vancouver Division of Family Practice. All rights reserved. Website designed and managed by Rose Agency Inc.

Get In Touch

202 – 777 West Broadway, Vancouver, BC V5Z 4J7

Main Office: 604-569-2010

Fax: 604-321-5878

 

Contact Us Page

Site Map

  • Work in Vancouver
  • Become a Member
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  • Are You a Patient?
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Copyright © Vancouver Division of Family Practice. All rights reserved. Website designed and managed by Rose Agency Inc.

Get In Touch

202 – 777 West Broadway, Vancouver, BC V5Z 4J7

Main Office: 604-569-2010

Fax: 604-321-5878

 

Contact Us Page

Site Map

  • Work in Vancouver
  • Become a Member
  • PCN Pages
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  • Initiatives
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  • About Us
  • Contact Us
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Copyright © Vancouver Division of Family Practice. All rights reserved.
Website designed and managed by Rose Agency Inc.